FAQ for Canadian customers

Yes!

  • Shipping to anywhere in Canada
  • Express shipping by flight
  • Standard shipping by boat
  • Installation by professionals
  • Free quotations and help before order is placed
  • Custom sized roof, exactly fitted to you’r project
  • 5 years international warranty
  • All measurements in feet and inches by request
  • Compliant with Canadian standards
  • Best insulation on the market!

No

  • We don’t have any agent in the Canada, projects are handled by us directly
  • No VAT is not required
  • No hidden costs or extra charges for oversea customers
  • No surprises, all costs for add ons like rain sensor etc are stated in the quotation

FAQ

  1. Q: How do you ship the glass roof?
    A: The glass panels are shipped in a squared wooden crate with padding, the beams and motor is also shipped in an oblong wooden crate.

  2. Q: How long time does it take to manufacture the glass roof?
    A: It depends on the size of the glass roof, but a roof sized at width 20ft and lenght 10ft takes about 4 weeks to completion.

  3. Q: How long time does the shipping take, and what will the shipping cost?
    A: With express, a roof sized at width 20ft and lenght 10ft takes 2-3 days and costs approx. 1,400 USD. Standard shipping takes 21 days and costs approx. 650 USD.

  4. Q: Are the goods taxable with VAT?
    A: No, you don’t need to pay VAT on the sliding glass roof.

  5. Q: Have you done any projects in NA/Canada before?
    A: Yes, mostly in private residences.

  6. Q: How is the reliability of the sliding roofs?
    A: We have made and installed the sliding glass roofs with motors since 2001 and they require minimal maintenance. The company has been active since 1972.